Privacy Policy

Privacy Policy for Shepparton Rent Houses

Introduction

Welcome to Shepparton Rent Houses (referred to as ‘we’, ‘us’, or ‘Shepparton Rent Houses’). We are dedicated to providing an exceptional online experience while prioritizing your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the handling of personal information in alignment with international regulations, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://shepparton-rent-houses.thebestlocalpro.com
  • Any applications, software, or services provided by us
  • Interactions through emails, calls, and text messages (SMS)
  • Links to third-party platforms on our site (each with its own privacy policies)

Processing Activities

This policy explains how we handle your personal data when you:

  • Register an account on our platform
  • Use our applications and services
  • Visit and navigate through our websites
  • Communicate with us via various channels

Personal Data Collection

Shepparton Rent Houses collects several types of personal information, which can include:

  1. Account Information: Details related to your user account, such as username, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Income, savings, and other financial data provided during sign-up or property inquiries.
  4. Purchase Information: Items rented, rental periods, and associated costs.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for user tracking and communication.
  6. Location Data: Geographic coordinates and IP addresses to provide location-based services and analyze user behavior.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms.
  9. Product Information: Details about properties you’ve shown interest in, including preferences and communication choices.

We gather this data through direct user input, application interactions, and automated tracking technologies (e.g., cookies). Additionally, we may receive personal data from third parties who assist us in providing services.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable essential functions. Our cookie policy outlines the different types of cookies used:

  • Strictly Necessary: Essential for navigating our site and using its features.
  • Preference: Remembering user preferences, language settings, and ad choices.
  • Analytics: Tracking site usage to improve performance and deliver personalized content.

Users can manage non-essential cookie preferences through our Cookie Manager.

Retention and Deletion

Shepparton Rent Houses retains personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data:

  • Account information is kept for the duration of your active account.
  • Payment and financial records are retained for accounting purposes and may be stored for up to 7 years after the last transaction.
  • Purchase history and property inquiries are typically kept for 1 year.
  • Location data, in some cases, is anonymized and aggregated for analytics before being deleted.

Once the purpose of data collection is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information.
  • Access Control: Only authorized personnel can access personal data, and they are bound by confidentiality agreements.
  • Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.

Your Rights (Dependent on Location)

The privacy rights of our users vary according to their geographical location. Here’s a general overview:

  • Access: You have the right to request access to your personal data held by us.
  • Rectification: We will correct any inaccurate or incomplete information upon your request.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you can ask for the deletion of your data if there is no compelling reason to retain it.
  • Restriction: You may restrict the processing of your personal data in specific circumstances.
  • Data Portability: This allows you to receive your personal data in a structured format and transfer it to another controller.
  • Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or seek further information about data-related matters, please contact our dedicated privacy team.

Changes to Policy

Shepparton Rent Houses reserves the right to update this Privacy Policy at any time. We will notify users of significant changes via email or by posting a prominent notice on our website.

Contact Information

For any inquiries, requests for data deletion (or unsubscription), or questions regarding this policy, please reach out to us: